Build Real Capability.

Do Real Operational Work.

Remote technical and operational support roles for disciplined professionals

contributing to Simpro-powered field - service and operational service businesses.

Contract-based remote roles • Paid Simpro & business training • Work with a global technical team

At Results Group, we help field-service and operational service businesses align their real-world workflows with Simpro

— a global job-management and field-service software platform.

To support this work, we partner with disciplined, detail-driven remote professionals who assist us with technical training delivery, system setup, workflow alignment, data preparation, and ongoing operational support.

We’re now expanding our team and inviting applicants from the Philippines and Colombia who are looking for real operational work, not call-centre work — and not generic virtual assistant work.

If you work well inside structured processes, understand operational workflows, and are comfortable inside job-management or field-service systems, the Business Virtual Administrator role may be a strong fit.

Who We Are

Results Group is a Simpro Registered Partner providing technical training, operational alignment, and system optimisation for Simpro-powered trade and field-service businesses across:

  • New Zealand

  • Australia

  • The United Kingdom & Ireland, 

  • The United States

  • Canada

Our senior trainers and business systems analysts work directly with clients across electrical, HVAC, plumbing, mechanical, security, fire protection, refrigeration, pest control, landscaping and other service-based industries.

Our remote Business Virtual Administrators contribute to this work by supporting:

  • Live Simpro training delivery

  • Aligned documentation and data preparation

  • System configuration tasks

  • Workflow support and process alignment

  • Operational and technical follow-up

  • Structured, ongoing paid support for clients

This is specialist operational work where capability builds over time

About the Business Virtual Administrator Role

This role is ideal for candidates who have experience with:

  • Simpro, or

  • Job-management / field-service platforms (ServiceM8, Jobber, Fergus, Tradify, Aroflo, ServSuite, etc.), or

  • Workflows such as scheduling, dispatch, asset lists, job costing, service operations, catalogue data, or field workflows.

Even if your experience is not deeply technical, if you understand how trade businesses operate and you follow structured processes well, we provide paid Simpro training and role-specific operational upskilling.

This is a contract-based remote role and work hours vary depending on training schedules, project timelines, and client support requirements

Role Responsibilities

What You’ll Be Working On

  • Supporting Simpro technical training sessions alongside senior trainers.

  • Assisting with Simpro system setup, configuration tasks, and operational alignment activities.

  • Preparing, reviewing, and aligning data such as catalogue files, asset lists, customer groups, labour rates, cost centres, and job types.

  • Helping manage project documentation, templates, and workflow information.

  • Coordinating training schedules, communication, and documentation between trainers and clients.

  • Contributing to ongoing paid operational and technical support for clients using Simpro.

Who Thrives in This Role

You will thrive in this role if you are:

  • Accurate, disciplined, and detail-driven

  • Comfortable working in a structured technical environment

  • Familiar with operational workflows (scheduling, job status updates, materials, labour, field operations)

  • Strong in English written and verbal communication

  • Calm, steady, and able to support trainers during live client sessions

  • Able to work independently with minimal supervision

  • Equipped with a stable remote working setup (stable internet + capable device)

Who Thrives in This Role

Paid Training

We invest in your capability with paid Simpro training and ongoing operational development.

Long-Term Specialist Work

Develop technical skills in a high-demand global niche.

Structured Environment

No call-centres. No chaos. Clear workflows with predictable expectations.

Global Exposure

Support Simpro-powered clients in New Zealand, Australia, the UK, Ireland, the US, and Canada.

Meaningful Contribution

Your work directly supports the accuracy, clarity, and stability of our clients’ real business operations.


Contract Basis & Work Structure

This is a contract-based remote position with paid training and flexible hours that align with active client engagements and project milestones.

Work flows may include:

  • Scheduled training support sessions

  • Structured data preparation

  • Follow-up operational alignment tasks

  • Documentation and system updates

  • Client support blocks (paid)

Ideal for remote professionals who prefer consistent, specialist work within a clear technical and operational framework.

Next Steps

If this role matches your skills and experience, we invite you to apply.

You will be asked to provide:

  • Your location (Philippines or Colombia)

  • A summary of your experience with Simpro or other job-management platforms

  • A brief overview of your relevant skills

  • Your CV (upload required)

Shortlisted candidates will be contacted for a capability task and a structured interview.