The platform’s there.

The team’s trying.
The jobs get done.

But quoting drags.
Reports live in spreadsheets.
Invoicing gets rebuilt - twice.
And no one’s sure what that dropdown even does anymore.

It’s not a capability issue.
It’s not even a training issue.
It’s a structure issue.

Here’s why

Because most Simpro systems were set up fast - under pressure, with good intentions.
But not with the full picture.

Then your business evolved.

You hired more people.
Split into teams.
Added services or expanded to new areas.

And what used to “work” started misfiring.

So people began working around the system instead of with it:

• ·         Pre-builds ignored

• ·         Cost centres bloat

• ·         Reporting’s rebuilt in Excel

• ·         Invoicing gets redone in accounting software

• ·         Admin translates what the system should automate

This isn’t disorganisation

• This is what happens when structure falls behind scale 

• This is misalignment

So what’s the fix?

Not more training.
Not new features.
Not a new system.

A reset.

Don’t throw more training at a badly structured system.
Fix the structure - then deliver training that sticks.

That’s exactly what one operational business recently did.

They didn’t ask for help using Simpro “better.”
They booked a full alignment journey because the system they had wasn’t built for the business they’d become.

What it looked like:

• ·         20+ hours of structured, module-specific training

• ·         Deep dives into dashboards, supplier setup, invoicing, and pre-builds

• ·         Redesign of cost centres, naming conventions, and reporting structure

• ·         Full integration mapping between Simpro and their accounting software

• ·         Real-time BI dashboards for margin clarity

• ·         Admin team trained on a structure that finally made sense

This wasn’t more training.
It was the right training - on a realigned foundation.

The Takeaway

You don’t need a new system.
You need the one you’ve got to reflect how your business actually runs.

If your team’s second-guessing the system...
If double-handling is just “part of the job”...
If your reports raise more questions than answers...

That’s not a failure.
That’s growth.

And it’s time your system caught up.

Want to know if your Simpro setup is helping- or holding you back?

If your system feels more like a workaround than a workflow, let’s check what’s really going on.

Grab a FREE Simpro Health Check
A live, interactive, one-on-one session with Michael, your Senior Business Systems Analyst at Results Group.

We’ll walk through your platform - live and understand your operations.

Then we’ll discuss:

• Where things are out of sync
• What’s working (and what’s not)
• Where you’re leaking margin and wasting time

🔗 Book now: https://www.resultsgroup.io/simpro_system_health_check
🌍 Learn more: www.resultsgroup.io

Check out the Article in LinkedIn

You don’t need to start over.
You just need to start where you are - with a better map.