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Why Your Team Isn’t Using Simpro Properly — And How to Fix It

Why Your Team Isn’t Using Simpro Properly — And How to Fix It

July 02, 20252 min read

You rolled out Simpro. You mapped the workflows. You trained the team.
But week after week, you’re still chasing WhatsApp messages for updates.
Invoices still need double-checking before they go out.
And the quoting templates? They’re barely being used.

It’s not your team.
It’s not even the platform.
It’s the
way it’s aligned with how your people actually work.

What We Hear from Business Owners Like You:

We’re constantly hearing the same things:

  • “My techs keep using WhatsApp because it’s faster than Simpro.”

  • “We still double-check invoices because we don’t trust the numbers.”

  • “Our admin re-enters data manually because it just doesn’t sync right.”

It’s not a people problem — it’s an alignment problem.

What if it Looked Like This Instead?

Imagine your job updates are done in real time, right inside Simpro.
Estimators are building quotes in minutes, not hours.
Admin trusts the data — no more double-handling.
And invoicing? It’s going out two days faster with total accuracy.

How Businesses Like Yours Are Getting There:

We’ve walked through this with dozens of businesses. Here’s what they did:

  • Realigned quoting templates: Built them with real tech input — not just theory.

  • Mobile workflows simplified: One-click job updates; no more WhatsApp.

  • Admin retrained with live data — in their own platform: They saw it working, and they believed it.

  • Cost centres cut and streamlined: 17 bloated centres turned into 5.

  • BI Reports made relevant: Built around what the admin team and project managers actually want to see.

🎯 The Real-World Impact:

One business we worked with reduced invoicing time by 40 hours, cut admin double-checking by 30%, and finally trusted their numbers.

And now? Their team is running the business through Simpro — not around it.
The system’s not the bottleneck anymore. It’s the engine powering every decision they make.

🚀 The Takeaway:

If your team isn’t using Simpro the way it was designed, it’s not their fault — and it’s not the platform’s fault.
It’s an alignment issue.
We can help you map Simpro to the way your team actually works — so everyone’s on the same page.

📧 Want to See What That Could Look Like in Your Business?

👉 𝗚𝗿𝗮𝗯 𝗮 𝗙𝗥𝗘𝗘 𝗦𝗶𝗺𝗽𝗿𝗼 𝗛𝗲𝗮𝗹𝘁𝗵 𝗖𝗵𝗲𝗰𝗸 — a live, interactive, one-on-one session with Michael, your Business Systems Analyst at Results Group.
No fluff. Just facts. Just results.

Together, we’ll walk through your setup and show you where alignment can unlock real change. 🚀

🔗 Book your free session: https://www.resultsgroup.io/simpro_system_health_check
🌍
Learn more: www.resultsgroup.io

Senior Business Systems Analyst | Simpro Specialist | Helping Operational Service Businesses Work Smarter, Not Harder.

Michael Hunt

Senior Business Systems Analyst | Simpro Specialist | Helping Operational Service Businesses Work Smarter, Not Harder.

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