Results Articles

Insights That Drive Results

Explore our collection of expert articles designed to help you get the most out of Simpro and your business operations.

At Results Group, we don’t just offer training, we empower you with real-world knowledge, strategic guidance, and proven tips to unlock lasting improvements.

Whether you're after practical how-to's, thought leadership, or deep dives into Simpro best practices, our articles are here to guide and inspire your journey to operational excellence.

Why Operational Field Service Businesses Call Results Group—Even When They’re Not Sure What’s Broken.

Why Operational Field Service Businesses Call Results Group—Even When They’re Not Sure What’s Broken.

July 02, 20253 min read

If you’ve got Simpro but things still feel manual, clunky, or misaligned—you’re not alone. Here’s how we help operational field service businesses at every stage turn chaos into clarity.

An operational field service business invests in Simpro—but still quotes in spreadsheets. Still pulling reports manually in Excel. Still fights fires instead of scaling with confidence.

The software’s there. The features are live. But something still feels... off.

You’re stepping around clunky setups, dodging broken workflows, manually fixing what should be automatic. It’s like your Simpro setup is tripping you up—instead of helping you move faster.

That “something”, is usually a disconnect between how the business actually runs—and how Simpro’s been set up.

That’s what we fix.

We’re not Simpro engineers. We’re not just consultants, either. We’re Results Group—a Certified Simpro Select Partner, with real-world experience running field service businesses. We speak tech. But we also speak site diaries, service calls, and sweaty 5pm callouts.

We don’t sell software. We help field service businesses use the tools they already have - to grow faster, smoother, and with more control.

Not just training. Not just setup. Real business operational guidance, technical optimization, and strategy - delivered by people with service business experience themselves.

We’re operational mechanics for operational field service businesses - bridging the gap between how your systems behave and how your business actually runs. We work inside your live system, with your real team and data - not templates, not theory. Just practical, hands-on, in-system fixes.

From quoting to scheduling, field to finance - we turn misaligned setups into streamlined machines. That’s what we do. And we’re damn good at it.

We specialise in technical Simpro training and business operational workflow optimization - so your software stops fighting your systems and starts fueling your growth.

We train your team, optimize your system, and build workflows around how you actually work—not someone else's playbook.

We work with operational field services teams. Some are buried in paperwork and running on whiteboards. Others are duct-taping Simpro together with workarounds and hacks. And the bigger teams? Fully booked, fully staffed—but still running blind because the data can’t be trusted and the systems don’t scale.

They all want the same thing: less chaos, more control, and a business that finally runs how it should.

Different setups. Same frustration.

What you’ve built works—just not well enough. That’s where we come in.

Whatever stage you’re at-startup, scaling, or established -we meet you there. Then we get to work.

We listen first. Fix second. Then we get to work inside your Simpro—aligning every screen, every workflow, and every click to your daily operations.

Our approach? Start with clarity. Fix what’s broken. Build smart systems that scale with you

Here’s what changes when we do what we do:

  • Quotes go out in minutes

  • Job info lives in one place—visible from field to finance

  • Invoices get sent (and paid) on time

  • Admin shrinks. Margins grow. The chaos calms.

  • Simpro stops being a burden—and starts being your business backbone

The real difference? We don’t pitch. We diagnose. That’s why the first step isn’t a sales call. It’s a Simpro Health Check.

You’ll sit down with Michael, our Senior Business Systems Analyst over Zoom. He’s a Simpro expert and an operations strategist. He knows what to look for—because he’s lived it.

In 90 minutes, he’ll walk through your system with you, spot what’s working, flag what’s not, and discuss with you what’s possible.

No fluff. No jargon. Just clarity

Want to see what’s really going on inside your Simpro? Book your free Health Check with Michael, our Senior Business Systems Analyst. We’ll show you what’s working, what’s missing—and what to rebuild, so it actually works the way you do.

https://www.resultsgroup.io/simpro_system_health_check

Check out the Article in LinkedIn

Let’s talk Simpro.

Because systems should reduce friction. Not just store the chaos. Let’s make Simpro support your team—not slow it down.

#SimproFix #FieldServiceOps #WorkflowThatWorks #FieldServiceBusinessSupport #StructureMatters #JobManagementDoneRight #OperationalAlignment #SimproExperts #OperationalClarity #ResultsGroup

Senior Business Systems Analyst | Simpro Specialist | Helping Operational Service Businesses Work Smarter, Not Harder.

Michael Hunt

Senior Business Systems Analyst | Simpro Specialist | Helping Operational Service Businesses Work Smarter, Not Harder.

Back to Blog

FIND OUT HOW WE CAN HELP YOUR BUSINESS

Book a 90 minute Health Check Session Today!

Learn to make these programs WORK!