They’d invested in the software. They had the team. They were ready to scale.

But a few weeks into trying to self-navigate Simpro, the cracks started showing.

The setup didn’t fit their workflow.
Their teams couldn’t see what jobs were where.
And admin was already burned out - before the first invoice even went out.

Sound familiar?

The Business Before

This was a well-established garden service business - servicing both commercial and residential clients. Multiple teams. Steady growth. Solid reputation.

But behind the scenes? Chaos.

They were juggling financials, spreadsheets, and job info spread across texts and emails. Quotes took too long. Schedules changed by the hour, maintenance contracts weren’t mapped into Simpro, and communication breakdowns were daily.

They didn’t need more tech. They needed a system that matched how they actually worked.

The Simpro Setup... and the Stall

They signed up for Simpro with high hopes.

But it quickly became overwhelming:

They had quoting, scheduling, invoicing - even asset tracking - switched on.
But no structure to tie it all together.
Supervisors were stuck in admin. Crew check-ins were a guessing game.
And the reports? Useless - because the data wasn’t aligned to reality.

They weren’t seeing the return. Because the system wasn’t structured around them.

The Results Group Reset

That’s when they called us.

At Results Group, we don’t just deliver Simpro training. We realign Simpro systems around how the business actually runs.

Here’s what we did:

• Built a multi-divisional setup inside a single Simpro instance

• Created workflows for team check-ins via supervisors

• Mapped operational structure for project/maintenance/irrigation/contracts

• Integrated their accounting software and supplier price lists

• Designed forms for quoting, pre-builds, invoicing

• Delivered training tied to actual daily operations

By the end of week one, the friction was gone. The platform finally fit.

The Payoff

With the right structure in place:

• Everyone used the same system

• Visibility improved from office to field

• Jobs and teams were trackable in real time

• Invoicing became seamless

• Admin could stop translating the system and start trusting it

Most importantly? They trusted their tools again.

Still Working Around the System?

If you’ve invested in Simpro but still feel like it’s making your job harder, the problem might not be the platform.

Book your Free Simpro Review Session: https://www.resultsgroup.io/simpro_system_health_check

A live, interactive, one-on-one session with Michael, your Senior Business Systems Analyst at Results Group.

We’ll walk through how your system’s set up, understand your operations, find the gaps, and show you what a realigned version could look like.

Let’s make Simpro work for you.

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